Privacy Policy
LEGAL INFORMATION ABOUT PRIVACY POLICIES, COOKIES, DATA COLLECTION AND USE ON OUR WEBSITES.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you interact with our website, set up an account with us, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To personalise your experience
To improve customer service
To process transactions
To send periodic emails
Your information helps us to better respond to your individual needs and helps us to more effectively respond to your customer service requests and support needs.
Concerning transactions, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service or service requested.
The email address you provide for order processing will only be used to send you information and updates regarding our services.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via 3-D Secure using Transport Layer Security (TLS) technology and is encrypted into our Payment gateway providers database which is only accessible by those authorised to use the system.
All information is kept completely confidential and deleted after each transaction; your private information will not be stored on our servers.
RETENTION
When you set up an account with us, place an order, subscribe to our newsletter or fill out a form, we will retain your personal information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘YOUR RIGHTS’ section below.
GOOGLE ANALYTICS
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
DO WE USE COOKIES?
Yes – Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.
We use cookies to help us save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.
Below is a list of all cookies used throughout the Site and stage website:
Name | Function | Duration |
_ga_* | This cookie is used by Google Analytics to persist session state. | 1 year 1 month |
_ga | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | 1 year 1 month |
burst_uid | This cookie is used to store and track website interactions. | 1 month |
wpEmojiSettingsSupports | This cookie is used when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. | Session |
rc::c | This cookie is used to read and filter requests from bots. | Session |
rc::b | This cookie is used to read and filter requests from bots. | Session |
rc::a | This cookie is used to read and filter requests from bots. | Session |
cmplz_banner-status | This cookie is used to store if the cookie banner has been dismissed. | 1 year |
cmplz_consented_services | This cookie is used to store cookie consent preferences. | 1 year |
cmplz_functional | This cookie is used to store cookie consent preferences for functional (google analytics) cookies. | 1 year |
cmplz_marketing | This cookie is used to store cookie consent preferences for remarketing (Facebook, Twitter, LinkedIn) cookies. | 1 year |
cmplz_policy_id | This cookie is used to store accepted cookie policy ID. | 1 year |
cmplz_preferences | This cookie is used to store cookie consent preferences. | 1 year |
cmplz_statistics | This cookie is used to store cookie consent preferences. | 1 year |
IDE | This cookie is used to provide ad delivery or retargeting. | 2 years |
ar_debug | This cookie is used by Google Ad Services to debug ads | 1 year |
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
YOUR RIGHTS
If you are a resident of the UK or EEA, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our contact us page
TERMS AND CONDITIONS
For our terms and conditions please click here.
CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
YOUR CONSENT
By using our site, you consent to our privacy policy.